Shipping & Returns

 

  • Australian National shipping cost is a flat rate of $25.00AUD
  • Australia National Express postage is $35.00AUD

Shipping within Australia:

  • We recommend that packages are sent to a company/business address for faster delivery. If the parcel is undelivered and needs to be resent, the customer will be charged an additional administrative fee of $25 AUD.
  • Delivery is Monday – Friday.

Returns:

We gladly offer returns on all FULL PRICED PRODUCT within 7 days of purchase for Australian based customers only.

  • If your shoes don’t fit, you are welcome to send your product back to us in its original condition and packaging within 7 days for a sizing exchange. Please allow up to 3 weeks on returns.
  • Unfortunately we CANNOT allow customers into our warehouse or head office premises to swap garments over for a different size or for any other reason.
  • Customers will be liable for shipping costs if products are deemed to have been returned in an unacceptable condition.
  • We cannot process your return until we receive your goods. All returns must be accompanied by proof of purchase.
  • Please ensure the goods are returned to us using registered post. Unfortunately we cannot be held accountable for parcels going missing, therefore we advise you to take note of a tracking number when returning the goods.